As a Domain Specific consulting Firm, our Management Consulting practice presents on one hand advisory services to Service Providers to facilitate the Strategising, planning and development of their business and its operations and on the other hand to Manufacturers to build an effective Supply Chain Strategy for an efficient and responsive Inbound and outbound cycle.
When most of the Links of the Chain are outsourced it is critical to have a seamless integration between the links. This necessarily means that the Business Strategy and the Supply Chain Strategy have to FIT. The Service providers Business Strategy objective is critical for the success of the manufacturers Supply Chain strategy.
The universe of Supply Chain being so vast and categorised, it is very difficult to have a one-size-fit-all approach. Many products need specialised service capabilities and skills whereas most of the products can be serviced through a generic / vanila service capability. However generic processes are expected to carry high volume of transactions as processes are standardized in nature, so the business plan and all functional strategies are focused on volume business / customers.
On the other hand the specialised sector or the highly customised product process segment needs operations precision with highly skilled resources which are adaptable to frequent changes in the process but yield low volumes. Both these situations need different service providing resource type for a consistently successful service level.
For manufacturers the supply chain strategy which includes design, planning and operations decisions play a significant role in the success or failure of a company. The objective of every supply chain would be to maximise the overall value generated. Value here can be termed as the difference between what the final product is worth to the customer and the costs the supply chain expense in fulfilling the customer’s request.